Privacy Policy
Who we are
Nook&Kin ("we", "us", "our") is a parenting brand based in Ireland. This policy explains how we collect, use, and protect your personal data when you use our website nookandkin.com or interact with our emails and products.
We comply with the EU General Data Protection Regulation (GDPR) and Irish data protection law.
What data we collect
We only collect what we need to deliver our service:
- Name — so we can address you personally in our emails
- Email address — so we can send you the resources, content, and product information you've signed up for
- Payment information — when you purchase a product, payment is processed securely by Stripe. We do not see or store your full card details ourselves.
We do not collect any other personal data, sensitive data, or information about children.
How we use your data
We use your data to:
- Send you the free resource you've requested (e.g. our cheat sheet)
- Deliver email content related to parenting, sleep, and our products
- Fulfil purchases you make from us
- Respond to questions or support requests
- Comply with our legal obligations (e.g. tax records for purchases)
We will never sell, rent, or share your data with third parties for marketing purposes.
Legal basis for processing
Under GDPR, we rely on:
- Consent — when you sign up for our free resource or email list
- Contract — when you buy a product, we need your data to deliver it
- Legal obligation — for keeping records of transactions for tax purposes
Who we share data with
We use trusted service providers to operate our business:
- Hostinger (Reach) — email delivery and marketing automation
- Stripe — payment processing
- Meta (Facebook/Instagram) — if you arrive via our ads, Meta may set cookies to measure ad performance (see Cookies below)
These providers process your data on our behalf and are bound by their own GDPR-compliant terms.
How long we keep your data
- Email subscribers: until you unsubscribe, then we remove your data within 30 days
- Customers: purchase records are kept for 7 years to meet Irish Revenue requirements
- Inactive subscribers: we may remove subscribers who haven't engaged with our emails for 24+ months
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time
- Object to processing
- Request your data be sent to another provider (data portability)
- Lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie
To exercise any of these rights, email us at hello@nookandkin.com. We'll respond within 30 days.
Unsubscribing
Every marketing email we send includes an unsubscribe link at the bottom. Clicking it removes you from our email list immediately.
Cookies
Our website uses cookies to make it work properly and to understand how visitors use it. This may include:
- Essential cookies — needed for the site to function
- Analytics cookies — to understand which pages and content are useful
- Marketing cookies — if we run ads, Meta (Facebook) Pixel may track which visitors came from our ads and whether they purchased
You can disable cookies in your browser settings, though some parts of the site may not work as well.
Data security
We take reasonable steps to protect your data, including using reputable service providers (Hostinger, Stripe) who maintain industry-standard security. However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.
Children's privacy
Our service is intended for parents and adults. We do not knowingly collect data from children under 16. If you believe we have collected data from a child, please contact us and we'll delete it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. For significant changes, we'll notify subscribers by email.
Contact us
If you have any questions about this policy or how we handle your data, get in touch:
Email: hello@nookandkin.com
You can also contact the Irish Data Protection Commission directly at dataprotection.ie if you have concerns about how your data is being handled.
Nook&Kin · Ireland